The Banker recognizes Banorte as «Bank of the Year 2022»

The Banker magazine named Banorte the «Bank of the Year 2022» in Mexico for its digital transformation strategy and focus on the customer when designing products and services.

The publication assessed the performance of participating banks between January 2021 and June 2022, taking into account criteria such as strategic initiatives that generated competitive advantages, updates in digital infrastructure, and the launch of products and services; as a result, it recognized the concept of «bank in minutes» with the update of «Banorte Móvil», which allows the completely digital contracting of products such as accounts, credit cards, payroll loans, and so on.

«We are proud to be recognized as ‘Bank of the Year’ in Mexico by The Banker. We have the great vision of being the best at banking in the digital world and we know that the only way to achieve this is to continue putting people at the center of our digital transformation,» Carlos Hank González, Chairman of the Board of Grupo Financiero Banorte, was honored.

The Bank emphasized the app’s migration of operations to digital channels, where 60% of card PIN assignments, 57% of interest-free month deferrals, and 56% of credit card activations were made; it also recognized the expansion of Banorte’s digital capabilities with tools such as artificial intelligence, data science, cloud-based infrastructure, and biometric authentication, as well as its strategic alliance with Google Cloud.

This award follows World Finance’s recognition of the bank as «Best Bank in Mexico» in 2022 and 2021, as well as the Google Cloud Customer Award received this year for demonstrating.