Banorte’s digital banking is recognized globally
The way that people and businesses engage with banks is still changing due to the digital transformation of financial services.
In light of this, Banorte was honored by Global Finance for its leadership in digital transformation in the Institutional Digital Banking and Consumer Digital Banking categories, which encompass both Mexico and Latin America.
These honors are a part of the «World’s Best Digital Banks 2026» awards, which are given out by Infosys and the specialized journal Global Finance.
Important elements taken into account were:
- The digital strategy of the bank
- Adoption of its solutions by customers
- The variety of things that are offered
- The experience offered via its online platforms.
Banorte was named Mexico’s Best Institutional Digital Bank in the institutional category.
Additionally, it won Latin American and Mexican honors for Best Online Treasury and Cash Management Services and Best Online Portal User Experience (UX).
Mexico Best Digital Payments Strategy
In terms of payment methods, it was also named Mexico’s Best Digital Payments Strategy.
Additionally, it was recognized throughout Mexico and Latin America in the «Best in Transformation» section of the Consumer Digital Banking category.
The awards draw attention to a growing trend in the financial system: it is no longer sufficient to merely transfer operations from a branch to an app or online.
Additionally, banks are looking to employ technology to streamline operations, customize services, and enhance client satisfaction.
One of the strategies Banorte has championed is «hyper-personalization,» which seeks to leverage data and technological tools to offer products, services, and experiences tailored to the specific characteristics and needs of each customer.
This strategy is combined with a model the institution calls «human-digital,» designed to integrate technological tools with customer service.
Carlos Hank González, Chairman of the Board of Grupo Financiero Banorte, noted that the goal is to continue innovating in this area.
«Our commitment is to conduct banking in a digital world by continuing to innovate and offering the best hyper-personalized banking experience in Mexico,» he stated.
